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Acer is A well know IT company among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.

System Specialist
Key Responsibilities:

• Maintain, test, and monitor business applications, including coordinating the installation of computer programs and systems

• Analyze business process and gather potential business benefits
• Ensure that project deliverables meet users’ requirement and expectations
• Monitor the business benefit in order to realize process improvements
• Ensure that projects are implemented in accordance to standard methodology and follow the best practice
• Maintain business production system (applications, interfaces, workflow, alert, etc.) to support the availability and continuity of business operation
• Monitor the business production system performance to ensure user/customer satisfaction
• Follow up and resolve user request and issue from assignment to completion
• Provide business process consultancy to the business users in order to seek for better business solution
• Train users to work with computer systems and applications
• Maintain and document user profile/authorization with regard to IT business applications
• Perform necessary user account review with respect to employee mutation or resignation
• Ensure new application developed is compatible with the existing infrastructure
• Develop, document and revise system design procedures, test procedures, and quality standards
• Determine computer software or hardware needed to set up or alter system, also liaise with system administrator for verification

Qualifications:

• Bachelor degree in Information Management / Engineering / Science
• Minimum of two years related work experience
• Possess strong business process knowledge (CRM, ERP)
• Self-motivation and initiative, combined with an analytical mind and logical/firm judgment
• Good problem solving skills
• Strong understanding of available and emerging technologies is essential
• Skills in programming (.NET, Oracle, Progress, Lotus Notes) will be an advantage

Please send your complete resume along with recent photograph, current salary, & expected salary to:
hrd@acer.co.id

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